HIPAA-ready Voice AI & SMS for Physical and Occupational Therapy.

Greetmate collects patient information over the phone and creates new records directly in your EHR system, eliminating manual data entry.

Greetmate not only writes to your EHR but also reads from it, allowing the AI to access patient names and provide personalized service.

All patient data is handled with HIPAA-ready features, supporting patient privacy (with signed BAA with your organization).

Greetmate intelligently matches patients with the right provider based on specialty, availability, and patient history.

Collect reason for visit, symptoms, insurance information, and other relevant details during the scheduling call.

Handle complex scheduling scenarios including follow-ups, recurring appointments, and urgent care visits.

Greetmate can call patients to remind them about medications, verify they're following treatment plans, and address any concerns.

Track patient recovery with scheduled check-in calls that assess symptoms, pain levels, and healing progress after procedures.

Proactively reach out to patients due for annual exams, vaccinations, or routine screenings to improve preventive care rates.

Handle patient questions about insurance coverage, co-pays, and billing statements with accurate, up-to-date information.

Help patients request medical records, test results, and prescription refills while maintaining proper verification protocols.

Direct complex inquiries to the appropriate staff member while handling routine questions automatically to optimize workflow.

Streamline the patient intake process by sending and collecting digital forms before appointments, reducing wait times.

Automatically verify patient insurance coverage before appointments to reduce claim denials and billing issues.

Optimize staff scheduling and task assignment based on patient volume and appointment types to maximize efficiency.