Voice AI infrastructure for healthcare operations.
Greetmate automates inbound calls, after-hours coverage, intake, and scheduling for clinics and multi-location provider groups—delivered with managed implementation, workflow design, and ongoing optimization. Live in days, not months.
Managed implementation
White-glove onboarding, workflow design, and go-live support so your team isn't left alone with software.
We own the stack
Proprietary voice, routing, and workflow engine—engineered in-house for the reliability healthcare operations require.
HIPAA-ready & EHR-friendly
HIPAA-ready environments, BAAs available, and integration support for your EHR, scheduling, and CRM systems.
As seen in:
Software
Managed services, with you in control.
Greetmate delivers high-touch managed services on our production-ready AI voice infrastructure—handling implementation, workflow design, and ongoing optimization—while giving your team visibility and hands-on access to performance, call workflows, and operational consistency across all locations.
Build faster
Everything you need to launch Voice + Text AI for your ecosystem.
Proprietary real-time engine
Built in-house for live phone calls with ultra-short response times, natural barge in, and rock solid turn taking your clients can trust. We own the entire voice stack.
Structured workflow logic
State based call flows, variables, and conditions that remove hallucinations and keep every call on script.
HIPAA ready infrastructure
Optional HIPAA environment, BAAs, encrypted workflows, and accuracy tuned for sensitive medical data and EHR workflows.
Built for healthcare operations
Multi-location management, powerful APIs, and advanced Keragon integration so your provider organization can run consistent voice AI workflows across every site.
POST /api/v1/calls
Authorization: Bearer <API_TOKEN>
{
"from": "+15551234567",
"to": "+15557654321",
"workflow_id": "healthcare-intake",
"custom_variables": {
"location_id": "clinic-123",
"source": "crm"
}
}
See how Greetmate handles real conversations.
Choose a sample use case to see how Greetmate can be used to automate customer interactions and improve engagement.
Patient Intake
Symptom Collection - Insurance Verification - Appointment Scheduling
Meet Brooke, a virtual healthcare receptionist who handles patient intake calls. Brooke collects symptoms, verifies insurance details, schedules appointments via Cal.com, and notifies your care team — all in a single seamless conversation.
Appointment Reminders
Outbound Calls - Confirmations - Rescheduling
Meet Claire, a virtual appointment coordinator who proactively calls patients to confirm upcoming visits. Claire verifies attendance, offers rescheduling options, and sends confirmation texts — reducing no-shows and keeping your schedule full.
Prescription Refill
Refill Requests - Pharmacy Routing - Team Notifications
Meet Dana, a virtual pharmacy assistant who handles prescription refill requests. Dana collects medication details, verifies patient identity, sends a webhook to your pharmacy system, and emails the care team for approval.
Trusted for high-stakes, real-time conversations
Built for reliability, medical-grade accuracy, and scalable use across clinics and partners.
- Calls answered
- 24/7
- Response latency
- ultra fast
- Workflow accuracy
- very high
- Routine calls automated
- est. 70–80%
- EHR & scheduling systems supported
- 30+
- Front-desk workload reduction
- est. 35%+
Deploy Faster
Everything your practice needs to automate phone-driven workflows
From intake and scheduling to after-hours coverage and follow-up—Greetmate combines a production-ready voice AI platform with managed implementation so the workflow actually works inside your organization.
- HIPAA-Ready Software
- Secure, compliant voice automation designed for healthcare. Protect patient data while automating intake and scheduling.
- Human-Like AI Voices
- Choose from thousands of natural-sounding voices that provide a seamless experience for your callers.
- Interoperability
- Connect with your existing EHR, CRM, and other business tools through our robust API and native integrations.
- 24/7 Appointment Scheduling
- Let your AI agent handle bookings around the clock, synced directly with your calendar.
- Advanced Analytics
- Gain insights into every call with automated transcription, sentiment analysis, and outcome tracking.
- Lead Qualification
- Automatically qualify inbound leads and route them to the right team members instantly.