Greetmate integrates bi-directionally with healthcare systems, allowing calls and SMS to trigger real workflows—and letting events in your systems trigger outbound calls and messages automatically.
Greetmate connects with leading EHRs, CRMs, and operational tools to ensure seamless data flow across your organization.
Don't see your system? We support hundreds of integrations via Zapier, Keragon, and custom webhooks.
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Integrations may require customer-specific configuration and separate agreements with third-party vendors.
See how Greetmate acts as the bridge between your communication channels and your core healthcare infrastructure.
When intake forms are incomplete, Greetmate automatically follows up by voice or SMS, captures missing information, and updates your systems.
Integrate Greetmate with EHRs, CRMs, and scheduling platforms through native integrations where available, or via Zapier, Keragon, and secure webhooks. Keep patient and operational data flowing into the systems your teams already rely on.
Turn calls and SMS interactions into structured actions. Create tasks, update records, trigger follow-ups, or notify teams automatically—without manual handoffs or duplicate data entry.
Connect Greetmate to helpdesks, intake systems, and patient management tools to maintain consistent communication across departments while fitting cleanly into your existing stack.
E.g. Athenahealth, Canvas Medical, DrChrono, Elation, Healthie, ModMed, Practice EHR, Tebra (Kareo), IntakeQ / PracticeQ, Zenoti EMR, AdvancedMD, Charm EMR, Practice Better, OpenPractice OpenPM, OpenEMR, Cerbo, PatientNow, Open Dental, Epic Systems, CentralReach, Cliniko, Nextech, CureMD, BestNotes, Ritten, Optimantra, PtEverywhere, Google Drive, Google Sheets, Cal.com, and many more.
Design call flows that follow your rules: triage paths, routing, scheduling prompts, intake capture, and escalation logic. This is how you keep calls consistent and reduce surprises.
Deterministic call routing and escalation
Structured intake and form capture
Appointment scheduling flows
Multi-location routing and provider/team logic