Background Waves

Patient Intake Automation

Intake Shouldn't Take Three Phone Calls.

Insurance, history, forms. Greetmate collects it on the first call and hands your team a record that's already complete.

How It Works

  • Recover abandoned intake forms
  • Automated follow-up and reminders
  • Faster response times
  • Higher intake completion rates
  • Answers 100% of your calls, 24/7
  • Integrates with 20+ EHRs
  • Specifically tailored to your practice's workflows

As seen in:

As seen in NY Weeky, Yahoo, Business Insider

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Patient Intake Automation

Collecting Patient Information

Personal Information

Collecting details...

Insurance Details

Verifying coverage...

Medical History

Recording history...

Reason for Visit

Capturing reason...

Preferred Appointment Time

Collecting availability...

Front Desk ROI Calculator

See the revenue hiding in your front desk.

Identify the operational gaps in your day-to-day front desk — missed calls, wasted admin time, and unrecovered no-shows — and what Greetmate could help you recover.

Practice type

$
%
%
Front desk hourly wage
$
Hours/day on FAQs & reminders
hrs
New-patient share of missed calls
%
Booking / close rate
%
Appointment-related call share
%
No-show recovery rate
%
Business days per month
days

Greetmate Potential Recovery

$2,640$3,800

estimated recovery per month

Per year$32K – $46K

Missed Patient Calls

$1,476–$2,124

New-patient revenue lost to unanswered and overflow calls.

Front Desk Admin Waste

$722–$1,038

Staff hours spent on repetitive, non-revenue calls.

Unrecovered No-Shows

$443–$637

Revenue recoverable through reminders and rebooking.

Book a Discovery Call

Illustrative estimates based on industry averages and your inputs. Actual results vary by practice, payer mix, and workflow.

Secure & Compliant

HIPAA Compliant

35% Front Desk Workload Reduction

43% Routine Patient Communication Automation

90% Reduction in Missed Calls

90% Improvement in After-Hour Responsiveness

Trusted by Healthcare Practices Across The U.S.

Watch Our Videos

See How It Works

See how Greetmate helps you automate patient intake, scheduling, referrals, and more..

  • Intake data structured and routed
  • Appointment scheduled end-to-end

Explore Demos

Short demos

Deep dives

Answer Every Call, Every Time

What a missed call actually costs — and how Greetmate closes the gap.

Connect your call workflows to your healthcare stack.
Integrates with 300+ Apps, including EHRs, CRMs, Calendars, Email, and more.

E.g. Athenahealth, Canvas Medical, DrChrono, Elation, Healthie, ModMed, Practice EHR, Tebra (Kareo), IntakeQ / PracticeQ, Zenoti EMR, AdvancedMD, Charm EMR, Practice Better, OpenPractice OpenPM, OpenEMR, Cerbo, PatientNow, Open Dental, Epic Systems, CentralReach, Cliniko, Nextech, CureMD, BestNotes, Ritten, Optimantra, PtEverywhere, Google Drive, Google Sheets, Cal.com, and many more.

The Hidden Cost of Patient Drop-Off

Most Practices Don't Have a Lead Problem. They Have a Conversion Problem.

Patients start the process every day but never make it through the door. Incomplete intake forms, unanswered questions, and delayed follow-up create unnecessary patient leakage.

  • Abandoned intake forms
  • Delayed responses
  • Missed follow-up opportunities
  • Lost appointments
  • Lost revenue

Why Patients Drop Off

Where Patients Get Stuck

Intake Takes Too Long

Long, manual intake forms cause patients to give up before finishing.

Questions Go Unanswered

Patients leave when they can't get quick answers to their questions.

Scheduling Is Delayed

Waiting on a callback to book pushes patients toward other providers.

Follow-Up Is Too Slow

Staff can't reach every patient fast enough to keep them engaged.

How Greetmate Helps

How Greetmate Keeps Patients Moving Forward

Automated reminders, guided workflows, and faster response times help patients complete the process and become appointments.

1

Patient Inquiry

A patient reaches out by phone, text, or chat.

2

Intake Started

Greetmate begins collecting and verifying patient information.

3

Greetmate Follow-Up

Automated reminders and follow-up keep patients engaged.

4

Intake Completed

Patients finish intake without staff chasing them down.

5

Appointment Scheduled

Completed intakes convert into booked appointments.

Ready to Stop Losing Patients During Intake?

See how Greetmate guides patients through intake and converts more inquiries into appointments.

Before vs. After

Turn Drop-Off Into Appointments

Before Greetmate

  • Manual intake
  • Delayed responses
  • Incomplete forms
  • Patient drop-off

After Greetmate

  • Automated intake
  • Faster follow-up
  • Higher completion rates
  • More appointments booked

Deploy Faster

Everything your practice needs to automate phone-driven workflows

Greetmate handles intake, scheduling, after-hours coverage and follow-up. You get the voice AI platform and the managed implementation behind it, so the workflow actually works inside your organization.

HIPAA-Ready Software
Secure, compliant voice automation designed for healthcare. Protect patient data while automating intake and scheduling.
Human-Like AI Voices
Choose from thousands of natural-sounding voices so callers hear a real conversation, not a menu.
Interoperability
Connect your existing EHR, CRM and other business tools through our API and native integrations.
24/7 Appointment Scheduling
Let your AI agent handle bookings around the clock, synced directly with your calendar.
Advanced Analytics
Gain insights into every call with automated transcription, sentiment analysis, and outcome tracking.
Lead Qualification
Automatically qualify inbound leads and route them to the right team members instantly.

Stop Losing Patients During Intake

Book a discovery call to see how Greetmate guides patients through intake, automates follow-up, and converts more inquiries into appointments.