Our Plans

Self-Serve and Managed Plans available.

Self-Serve

Managed & Partner

Pricing plan comparison
Plan Fit
	Pro plan	Growth plan	Multi plan	Partner plan
	Get started	Get started	Get started	Get started
Recommended business size	Pro includes:1 location	Growth includes:2-3 locations	Multi includes:5+ locations	Partner includes:Agencies & Resellers
Default Style	Pro includes:Self-Serve	Growth includes:Self-Serve	Multi includes:Managed	Partner includes:Managed
Usage & Limits
Included minutes / month	Pro includes:800	Growth includes:2000	Multi includes:Custom	Partner includes:Custom
Overage rate	Pro includes:$0.18 per minute	Growth includes:$0.18 per minute	Multi includes:$0.18 per minute	Partner includes:$0.18 per minute
Sub-accounts	Pro includes:Up to 1	Growth includes:Up to 25	Multi includes:Up to 25	Partner includes:Unlimited
Max workflows	Pro includes:15	Growth includes:1,000	Multi includes:1,000	Partner includes:10,000
Max concurrent calls	Pro includes:5	Growth includes:5	Multi includes:15	Partner includes:Custom
Conversational AI SMS Texting
A2P 10DLC Registration Fee	Pro includes:$20 one time	Growth includes:$20 one time	Multi includes:$20 one time	Partner includes:$20 one time
Campaign Fee	Pro includes:$5/mo	Growth includes:$5/mo	Multi includes:$5/mo	Partner includes:$5/mo
SMS	Pro includes:$0.05 per outbound SMS	Growth includes:$0.05 per outbound SMS	Multi includes:$0.05 per outbound SMS	Partner includes:$0.05 per outbound SMS

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Plan Fit

Recommended business size: 1 location
Default Style: Self-Serve

Usage & Limits

Included minutes / month: 800
Overage rate: $0.18 per minute
Sub-accounts: Up to 1
Max workflows: 15
Max concurrent calls: 5

Conversational AI SMS Texting

A2P 10DLC Registration Fee: $20 one time
Campaign Fee: $5/mo
SMS: $0.05 per outbound SMS

Medical Plans

HIPAA-ready workflows and healthcare-specific features.

Pricing plan comparison
Practice & Plan Fit
Recommended practice size	Pro includes:1–2 providers	Growth includes:3–8 providers	Multi includes:8–20 providers	Partner includes:Custom
Locations included	Pro includes:1 location	Growth includes:Priced per location	Multi includes:Priced per location	Partner includes:Custom
Best for	Pro includes:Single-office practices	Growth includes:Growing clinics and small groups	Multi includes:High-volume group practices	Partner includes:Partner-led deployments
Usage & Limits
Additional locations	Pro includes:Upgrade to Growth / Multi	Growth includes:Add another Growth plan per location	Multi includes:Add another Multi plan per location	Partner includes:Custom
Providers per plan	Pro includes:1–2 providers	Growth includes:Up to 8 providers	Multi includes:8–20 providers	Partner includes:Custom
Sub-accounts	Pro includes:None	Growth includes:Number of locations	Multi includes:Number of locations	Partner includes:Unlimited
Max workflows	Pro includes:15	Growth includes:15	Multi includes:15	Partner includes:Custom
Max concurrent calls	Pro includes:5	Growth includes:5	Multi includes:15	Partner includes:Custom
Onboarding & Commitment
Activation fee	Pro includes:$1,497 one-time	Growth includes:$1,497 one-time	Multi includes:Custom	Partner includes:Custom
Minimum commitment	Pro includes:90-day pilot commitment	Growth includes:90-day pilot commitment	Multi includes:90-day pilot commitment	Partner includes:Custom
Onboarding style	Pro includes:Basic onboarding, then self-serve	Growth includes:Basic onboarding, then self-serve	Multi includes:Solutions-Architect	Partner includes:Solutions-Architect / Custom
Done-for-you setup included	Pro includes:Basic (Business info & Supported EHRs only)	Growth includes:Basic (Business info & Supported EHRs only)	Multi includes:Custom	Partner includes:Custom / partner-led
EHR Connection Setup	Pro includes:Supported EHRs only	Growth includes:Supported EHRs only	Multi includes:Supported EHRs only	Partner includes:Supported EHRs only
Compliance
HIPAA-ready infrastructure available	Included in Pro	Included in Growth	Included in Multi	Included in Partner
BAA signed with your practice	Pro includes:Yes	Growth includes:Yes	Multi includes:Yes	Partner includes:Custom

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Practice & Plan Fit

Recommended practice size: 1–2 providers
Locations included: 1 location
Best for: Single-office practices

Usage & Limits

Additional locations: Upgrade to Growth / Multi
Providers per plan: 1–2 providers
Sub-accounts: None
Max workflows: 15
Max concurrent calls: 5

Onboarding & Commitment

Activation fee: $1,497 one-time
Minimum commitment: 90-day pilot commitment
Onboarding style: Basic onboarding, then self-serve
Done-for-you setup included: Basic (Business info & Supported EHRs only)
EHR Connection Setup: Supported EHRs only

Compliance

HIPAA-ready infrastructure available: Yes
BAA signed with your practice: Yes

Managed Account Add-On

Done-for-you setup, monitoring, and optimization.

Pricing plan comparison
Who it’s for & program structure
Profile	Pro includes:Small business, single clinic or small group	Growth includes:Growing multi-location	Multi includes:Large group / health system pods	Partner includes:Partner-led deployments (custom)
Program type	Pro includes:Managed software + services	Growth includes:Managed software + services	Multi includes:Managed software + services	Partner includes:Managed software + services (partner-led)
Minimum commitment	Pro includes:3 months	Growth includes:3 months	Multi includes:3 months	Partner includes:3 months
Onboarding style	Pro includes:Done-for-you activation	Growth includes:Done-for-you activation	Multi includes:Done-for-you activation	Partner includes:Partner-led + done-for-you (as needed)
Implementation & Ownership
Call flow design & buildout	Pro includes:Done for you	Growth includes:Done for you	Multi includes:Solutions Architect	Partner includes:Solutions Architect
EHR / practice management integration setup	Included in Pro	Included in Growth	Included in Multi	Included in Partner
QA, test calls, and go-live checks	Included in Pro	Included in Growth	Included in Multi	Included in Partner
Program management & support
Optimization reviews	Pro includes:Quarterly	Growth includes:Bi-monthly	Multi includes:Custom	Partner includes:Custom
Dedicated success manager	Pro includes:Included	Growth includes:Included	Multi includes:Senior lead assigned	Partner includes:Partner lead assigned
Slack or shared channel for issues	Not included in Pro	Not included in Growth	Included in Multi	Included in Partner

Get started

Who it’s for & program structure

Profile: Small business, single clinic or small group
Program type: Managed software + services
Minimum commitment: 3 months
Onboarding style: Done-for-you activation

Implementation & Ownership

Call flow design & buildout: Done for you
EHR / practice management integration setup: Yes
QA, test calls, and go-live checks: Yes

Program management & support

Optimization reviews: Quarterly
Dedicated success manager: Included
Slack or shared channel for issues: No

Pricing plan comparison
Core Greetmate Features (All Plans)
Inbound call handling (AI receptionist / virtual front desk)	Included in Pro	Included in Growth	Included in Multi	Included in Partner
Outbound calls & follow-ups	Included in Pro	Included in Growth	Included in Multi	Included in Partner
No-code workflow builder	Included in Pro	Included in Growth	Included in Multi	Included in Partner
Virtual receptionist workflows	Included in Pro	Included in Growth	Included in Multi	Included in Partner
Appointment scheduling support	Included in Pro	Included in Growth	Included in Multi	Included in Partner
Call forwarding / transfer to humans	Included in Pro	Included in Growth	Included in Multi	Included in Partner
Call recording & transcription	Included in Pro	Included in Growth	Included in Multi	Included in Partner
Knowledge base & Retrieval-augmented answers	Included in Pro	Included in Growth	Included in Multi	Included in Partner
SMS & email follow-ups	Included in Pro	Included in Growth	Included in Multi	Included in Partner
Local phone number included	Included in Pro	Included in Growth	Included in Multi	Included in Partner
Native integrations + Zapier + webhooks	Included in Pro	Included in Growth	Included in Multi	Included in Partner
Human-like voices	Included in Pro	Included in Growth	Included in Multi	Included in Partner
24/7 availability	Included in Pro	Included in Growth	Included in Multi	Included in Partner
Analytics & call insights	Included in Pro	Included in Growth	Included in Multi	Included in Partner
Included AI/telephony infrastructure	Included in Pro	Included in Growth	Included in Multi	Included in Partner
Run custom prompts	Included in Pro	Included in Growth	Included in Multi	Included in Partner
Make outbound calls	Included in Pro	Included in Growth	Included in Multi	Included in Partner
Knowledge base	Included in Pro	Included in Growth	Included in Multi	Included in Partner
Webhooks	Included in Pro	Included in Growth	Included in Multi	Included in Partner
Included Infrastructure (All Plans)
All-in-one platform	Included in Pro	Included in Growth	Included in Multi	Included in Partner
Telephony infrastructure	Included in Pro	Included in Growth	Included in Multi	Included in Partner
Transcription service	Included in Pro	Included in Growth	Included in Multi	Included in Partner
Voice AI (ElevenLabs)	Included in Pro	Included in Growth	Included in Multi	Included in Partner
LLM usage	Included in Pro	Included in Growth	Included in Multi	Included in Partner
Support
Greetmate Help Center	Included in Pro	Included in Growth	Included in Multi	Included in Partner
Private Slack Channel (30 days)	Not included in Pro	Not included in Growth	Included in Multi	Included in Partner
Support via Email Ticketing System	Included in Pro	Included in Growth	Included in Multi	Included in Partner
Solutions Architect	Not included in Pro	Not included in Growth	Included in Multi	Included in Partner

Get started

Core Greetmate Features (All Plans)

Inbound call handling (AI receptionist / virtual front desk): Yes
Outbound calls & follow-ups: Yes
No-code workflow builder: Yes
Virtual receptionist workflows: Yes
Appointment scheduling support: Yes
Call forwarding / transfer to humans: Yes
Call recording & transcription: Yes
Knowledge base & Retrieval-augmented answers: Yes
SMS & email follow-ups: Yes
Local phone number included: Yes
Native integrations + Zapier + webhooks: Yes
Human-like voices: Yes
24/7 availability: Yes
Analytics & call insights: Yes
Included AI/telephony infrastructure: Yes
Run custom prompts: Yes
Make outbound calls: Yes
Knowledge base: Yes
Webhooks: Yes

Included Infrastructure (All Plans)

All-in-one platform: Yes
Telephony infrastructure: Yes
Transcription service: Yes
Voice AI (ElevenLabs): Yes
LLM usage: Yes

Support

Greetmate Help Center: Yes
Private Slack Channel (30 days): No
Support via Email Ticketing System: Yes
Solutions Architect: No

All prices apply only to US & CA numbers. Some features vary by industry and compliance requirements.

Talk to sales

Transform your business with voice AI today. Talk to sales and learn how Greetmate can help you.

Address: Greetmate Inc.
Irvine, California.
Telephone: +1 (949) 565-4036
Email: sales@greetmate.ai