Our Plans

Most customers invest between $1,000 and $5,000 per month, depending on call volume, workflow complexity, integrations, and feature requirements, with pricing structured to support a clear return through improved call capture, reduced revenue leakage, and lower operational burden. Book a non-binding discovery call to learn more.

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Managed Services
Pricing plan comparison
Pro plan
Growth plan
Multi plan
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Plan Fit
Recommended business sizePro includes:1 locationGrowth includes:2-3 locationsMulti includes:5+ locations
Usage & Limits
Included minutes / monthPro includes:800Growth includes:2000Multi includes:Custom
Overage ratePro includes:$0.18 per minuteGrowth includes:$0.18 per minuteMulti includes:$0.18 per minute
Sub-accountsPro includes:Up to 1Growth includes:Up to 25Multi includes:Up to 25
Max workflowsPro includes:15Growth includes:20Multi includes:20
Max concurrent callsPro includes:5Growth includes:5Multi includes:15
Conversational AI SMS Texting
A2P 10DLC Registration FeePro includes:$20 one timeGrowth includes:$20 one timeMulti includes:$20 one time
Campaign FeePro includes:$5/moGrowth includes:$5/moMulti includes:$5/mo
SMSPro includes:$0.05 per outbound SMSGrowth includes:$0.05 per outbound SMSMulti includes:$0.05 per outbound SMS
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Plan Fit
Recommended business size
1 location
Usage & Limits
Included minutes / month
800
Overage rate
$0.18 per minute
Sub-accounts
Up to 1
Max workflows
15
Max concurrent calls
5
Conversational AI SMS Texting
A2P 10DLC Registration Fee
$20 one time
Campaign Fee
$5/mo
SMS
$0.05 per outbound SMS
Medical Plan Fit
HIPAA-ready workflows and healthcare-specific features.
Pricing plan comparison
Practice & Plan Fit
Recommended practice sizePro includes:1–2 providersGrowth includes:3–8 providersMulti includes:8–20 providers
Locations includedPro includes:1 locationGrowth includes:Priced per locationMulti includes:Priced per location
Best forPro includes:Single-office practicesGrowth includes:Growing clinics and small groupsMulti includes:High-volume group practices
Usage & Limits
Additional locationsPro includes:Upgrade to Growth / MultiGrowth includes:Add another Growth plan per locationMulti includes:Add another Multi plan per location
Providers per planPro includes:1–2 providersGrowth includes:Up to 8 providersMulti includes:8–20 providers
Sub-accountsPro includes:NoneGrowth includes:Number of locationsMulti includes:Number of locations
Max workflowsPro includes:15Growth includes:15Multi includes:15
Max concurrent callsPro includes:5Growth includes:5Multi includes:15
Onboarding & Commitment
Activation feePro includes:$3,999 one-timeGrowth includes:$3,999 one-timeMulti includes:Custom
Minimum commitmentPro includes:90-day pilot commitmentGrowth includes:90-day pilot commitmentMulti includes:90-day pilot commitment
EHR Connection SetupPro includes:Supported EHRs onlyGrowth includes:Supported EHRs onlyMulti includes:Supported EHRs only
Compliance
HIPAA-ready infrastructure availableIncluded in ProIncluded in GrowthIncluded in Multi
BAA signed with your practicePro includes:YesGrowth includes:YesMulti includes:Yes
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Practice & Plan Fit
Recommended practice size
1–2 providers
Locations included
1 location
Best for
Single-office practices
Usage & Limits
Additional locations
Upgrade to Growth / Multi
Providers per plan
1–2 providers
Sub-accounts
None
Max workflows
15
Max concurrent calls
5
Onboarding & Commitment
Activation fee
$3,999 one-time
Minimum commitment
90-day pilot commitment
EHR Connection Setup
Supported EHRs only
Compliance
HIPAA-ready infrastructure available
Yes
BAA signed with your practice
Yes
Managed Account Features
Done-for-you setup and optimization.
Pricing plan comparison
Who it’s for & program structure
ProfilePro includes:Small business, single clinic or small groupGrowth includes:Growing multi-locationMulti includes:Large group / health system pods
Program typePro includes:Managed software + servicesGrowth includes:Managed software + servicesMulti includes:Managed software + services
Minimum commitmentPro includes:3 monthsGrowth includes:3 monthsMulti includes:3 months
Onboarding stylePro includes:Done-for-you buildoutGrowth includes:Done-for-you buildoutMulti includes:Done-for-you buildout
Implementation & Ownership
Call flow design & buildoutPro includes:Done for youGrowth includes:Done for youMulti includes:Solutions Architect
EHR / practice management integration setupIncluded in ProIncluded in GrowthIncluded in Multi
QA, test calls, and go-live checksIncluded in ProIncluded in GrowthIncluded in Multi
Program management & support
Optimization reviewsPro includes:QuarterlyGrowth includes:Bi-monthlyMulti includes:Custom
Dedicated success managerPro includes:IncludedGrowth includes:IncludedMulti includes:Senior lead assigned
Slack or shared channel for issuesNot included in ProNot included in GrowthIncluded in Multi
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Who it’s for & program structure
Profile
Small business, single clinic or small group
Program type
Managed software + services
Minimum commitment
3 months
Onboarding style
Done-for-you buildout
Implementation & Ownership
Call flow design & buildout
Done for you
EHR / practice management integration setup
Yes
QA, test calls, and go-live checks
Yes
Program management & support
Optimization reviews
Quarterly
Dedicated success manager
Included
Slack or shared channel for issues
No
Pricing plan comparison
Core Greetmate Features (All Plans)
Inbound call handling (AI receptionist / virtual front desk)Included in ProIncluded in GrowthIncluded in Multi
Outbound calls & follow-upsIncluded in ProIncluded in GrowthIncluded in Multi
No-code workflow builderIncluded in ProIncluded in GrowthIncluded in Multi
Virtual receptionist workflowsIncluded in ProIncluded in GrowthIncluded in Multi
Appointment scheduling supportIncluded in ProIncluded in GrowthIncluded in Multi
Call forwarding / transfer to humansIncluded in ProIncluded in GrowthIncluded in Multi
Call recording & transcriptionIncluded in ProIncluded in GrowthIncluded in Multi
Knowledge base & Retrieval-augmented answersIncluded in ProIncluded in GrowthIncluded in Multi
SMS & email follow-upsIncluded in ProIncluded in GrowthIncluded in Multi
Local phone number includedIncluded in ProIncluded in GrowthIncluded in Multi
Native integrations + Zapier + webhooksIncluded in ProIncluded in GrowthIncluded in Multi
Human-like voicesIncluded in ProIncluded in GrowthIncluded in Multi
24/7 availabilityIncluded in ProIncluded in GrowthIncluded in Multi
Analytics & call insightsIncluded in ProIncluded in GrowthIncluded in Multi
Included AI/telephony infrastructureIncluded in ProIncluded in GrowthIncluded in Multi
Run custom promptsIncluded in ProIncluded in GrowthIncluded in Multi
Make outbound callsIncluded in ProIncluded in GrowthIncluded in Multi
Knowledge baseIncluded in ProIncluded in GrowthIncluded in Multi
WebhooksIncluded in ProIncluded in GrowthIncluded in Multi
Included Infrastructure (All Plans)
All-in-one platformIncluded in ProIncluded in GrowthIncluded in Multi
Telephony infrastructureIncluded in ProIncluded in GrowthIncluded in Multi
Transcription serviceIncluded in ProIncluded in GrowthIncluded in Multi
Voice AI (ElevenLabs)Included in ProIncluded in GrowthIncluded in Multi
LLM usageIncluded in ProIncluded in GrowthIncluded in Multi
Support
Greetmate Help CenterIncluded in ProIncluded in GrowthIncluded in Multi
Support via Email Ticketing SystemIncluded in ProIncluded in GrowthIncluded in Multi
Solutions ArchitectNot included in ProNot included in GrowthIncluded in Multi
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Core Greetmate Features (All Plans)
Inbound call handling (AI receptionist / virtual front desk)
Yes
Outbound calls & follow-ups
Yes
No-code workflow builder
Yes
Virtual receptionist workflows
Yes
Appointment scheduling support
Yes
Call forwarding / transfer to humans
Yes
Call recording & transcription
Yes
Knowledge base & Retrieval-augmented answers
Yes
SMS & email follow-ups
Yes
Local phone number included
Yes
Native integrations + Zapier + webhooks
Yes
Human-like voices
Yes
24/7 availability
Yes
Analytics & call insights
Yes
Included AI/telephony infrastructure
Yes
Run custom prompts
Yes
Make outbound calls
Yes
Knowledge base
Yes
Webhooks
Yes
Included Infrastructure (All Plans)
All-in-one platform
Yes
Telephony infrastructure
Yes
Transcription service
Yes
Voice AI (ElevenLabs)
Yes
LLM usage
Yes
Support
Greetmate Help Center
Yes
Support via Email Ticketing System
Yes
Solutions Architect
No

All prices apply only to US & CA numbers. Some features vary by industry and compliance requirements.

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Address
Greetmate Inc.
Irvine, California.
Telephone
+1 (949) 565-4036
Email
sales@greetmate.ai
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