Our Plans

Most customers invest between $1,000 and $5,000 per month, depending on call volume, workflow complexity, integrations, and feature requirements, with pricing structured to support a clear return through improved call capture, reduced revenue leakage, and lower operational burden. Book a non-binding discovery call to learn more.

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Managed + Self-Serve
Partner
Pricing plan comparison
Pro plan
Growth plan
Multi plan
Partner plan
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Plan Fit
Recommended business sizePro includes:1 locationGrowth includes:2-3 locationsMulti includes:5+ locationsPartner includes:Agencies & Resellers
Default StylePro includes:Self-ServeGrowth includes:Self-ServeMulti includes:ManagedPartner includes:Managed
Usage & Limits
Included minutes / monthPro includes:800Growth includes:2000Multi includes:CustomPartner includes:Custom
Overage ratePro includes:$0.18 per minuteGrowth includes:$0.18 per minuteMulti includes:$0.18 per minutePartner includes:$0.18 per minute
Sub-accountsPro includes:Up to 1Growth includes:Up to 25Multi includes:Up to 25Partner includes:Unlimited
Max workflowsPro includes:15Growth includes:1,000Multi includes:1,000Partner includes:10,000
Max concurrent callsPro includes:5Growth includes:5Multi includes:15Partner includes:Custom
Conversational AI SMS Texting
A2P 10DLC Registration FeePro includes:$20 one timeGrowth includes:$20 one timeMulti includes:$20 one timePartner includes:$20 one time
Campaign FeePro includes:$5/moGrowth includes:$5/moMulti includes:$5/moPartner includes:$5/mo
SMSPro includes:$0.05 per outbound SMSGrowth includes:$0.05 per outbound SMSMulti includes:$0.05 per outbound SMSPartner includes:$0.05 per outbound SMS
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Plan Fit
Recommended business size
1 location
Default Style
Self-Serve
Usage & Limits
Included minutes / month
800
Overage rate
$0.18 per minute
Sub-accounts
Up to 1
Max workflows
15
Max concurrent calls
5
Conversational AI SMS Texting
A2P 10DLC Registration Fee
$20 one time
Campaign Fee
$5/mo
SMS
$0.05 per outbound SMS
Medical Plan Fit
HIPAA-ready workflows and healthcare-specific features.
Pricing plan comparison
Practice & Plan Fit
Recommended practice sizePro includes:1–2 providersGrowth includes:3–8 providersMulti includes:8–20 providersPartner includes:Custom
Locations includedPro includes:1 locationGrowth includes:Priced per locationMulti includes:Priced per locationPartner includes:Custom
Best forPro includes:Single-office practicesGrowth includes:Growing clinics and small groupsMulti includes:High-volume group practicesPartner includes:Partner-led deployments
Usage & Limits
Additional locationsPro includes:Upgrade to Growth / MultiGrowth includes:Add another Growth plan per locationMulti includes:Add another Multi plan per locationPartner includes:Custom
Providers per planPro includes:1–2 providersGrowth includes:Up to 8 providersMulti includes:8–20 providersPartner includes:Custom
Sub-accountsPro includes:NoneGrowth includes:Number of locationsMulti includes:Number of locationsPartner includes:Unlimited
Max workflowsPro includes:15Growth includes:15Multi includes:15Partner includes:Custom
Max concurrent callsPro includes:5Growth includes:5Multi includes:15Partner includes:Custom
Onboarding & Commitment
Activation feePro includes:$1,499 one-timeGrowth includes:$1,499 one-timeMulti includes:CustomPartner includes:Custom
Minimum commitmentPro includes:90-day pilot commitmentGrowth includes:90-day pilot commitmentMulti includes:90-day pilot commitmentPartner includes:Custom
EHR Connection SetupPro includes:Supported EHRs onlyGrowth includes:Supported EHRs onlyMulti includes:Supported EHRs onlyPartner includes:Supported EHRs only
Compliance
HIPAA-ready infrastructure availableIncluded in ProIncluded in GrowthIncluded in MultiIncluded in Partner
BAA signed with your practicePro includes:YesGrowth includes:YesMulti includes:YesPartner includes:Custom
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Practice & Plan Fit
Recommended practice size
1–2 providers
Locations included
1 location
Best for
Single-office practices
Usage & Limits
Additional locations
Upgrade to Growth / Multi
Providers per plan
1–2 providers
Sub-accounts
None
Max workflows
15
Max concurrent calls
5
Onboarding & Commitment
Activation fee
$1,499 one-time
Minimum commitment
90-day pilot commitment
EHR Connection Setup
Supported EHRs only
Compliance
HIPAA-ready infrastructure available
Yes
BAA signed with your practice
Yes
Managed Account Features
Done-for-you setup and optimization.
Pricing plan comparison
Who it’s for & program structure
ProfilePro includes:Small business, single clinic or small groupGrowth includes:Growing multi-locationMulti includes:Large group / health system podsPartner includes:Partner-led deployments (custom)
Program typePro includes:Managed software + servicesGrowth includes:Managed software + servicesMulti includes:Managed software + servicesPartner includes:Managed software + services (partner-led)
Minimum commitmentPro includes:3 monthsGrowth includes:3 monthsMulti includes:3 monthsPartner includes:3 months
Onboarding stylePro includes:Done-for-you buildoutGrowth includes:Done-for-you buildoutMulti includes:Done-for-you buildoutPartner includes:Partner-led + done-for-you (as needed)
Implementation & Ownership
Call flow design & buildoutPro includes:Done for youGrowth includes:Done for youMulti includes:Solutions ArchitectPartner includes:Solutions Architect
EHR / practice management integration setupIncluded in ProIncluded in GrowthIncluded in MultiIncluded in Partner
QA, test calls, and go-live checksIncluded in ProIncluded in GrowthIncluded in MultiIncluded in Partner
Program management & support
Optimization reviewsPro includes:QuarterlyGrowth includes:Bi-monthlyMulti includes:CustomPartner includes:Custom
Dedicated success managerPro includes:IncludedGrowth includes:IncludedMulti includes:Senior lead assignedPartner includes:Partner lead assigned
Slack or shared channel for issuesNot included in ProNot included in GrowthIncluded in MultiIncluded in Partner
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Who it’s for & program structure
Profile
Small business, single clinic or small group
Program type
Managed software + services
Minimum commitment
3 months
Onboarding style
Done-for-you buildout
Implementation & Ownership
Call flow design & buildout
Done for you
EHR / practice management integration setup
Yes
QA, test calls, and go-live checks
Yes
Program management & support
Optimization reviews
Quarterly
Dedicated success manager
Included
Slack or shared channel for issues
No
Pricing plan comparison
Core Greetmate Features (All Plans)
Inbound call handling (AI receptionist / virtual front desk)Included in ProIncluded in GrowthIncluded in MultiIncluded in Partner
Outbound calls & follow-upsIncluded in ProIncluded in GrowthIncluded in MultiIncluded in Partner
No-code workflow builderIncluded in ProIncluded in GrowthIncluded in MultiIncluded in Partner
Virtual receptionist workflowsIncluded in ProIncluded in GrowthIncluded in MultiIncluded in Partner
Appointment scheduling supportIncluded in ProIncluded in GrowthIncluded in MultiIncluded in Partner
Call forwarding / transfer to humansIncluded in ProIncluded in GrowthIncluded in MultiIncluded in Partner
Call recording & transcriptionIncluded in ProIncluded in GrowthIncluded in MultiIncluded in Partner
Knowledge base & Retrieval-augmented answersIncluded in ProIncluded in GrowthIncluded in MultiIncluded in Partner
SMS & email follow-upsIncluded in ProIncluded in GrowthIncluded in MultiIncluded in Partner
Local phone number includedIncluded in ProIncluded in GrowthIncluded in MultiIncluded in Partner
Native integrations + Zapier + webhooksIncluded in ProIncluded in GrowthIncluded in MultiIncluded in Partner
Human-like voicesIncluded in ProIncluded in GrowthIncluded in MultiIncluded in Partner
24/7 availabilityIncluded in ProIncluded in GrowthIncluded in MultiIncluded in Partner
Analytics & call insightsIncluded in ProIncluded in GrowthIncluded in MultiIncluded in Partner
Included AI/telephony infrastructureIncluded in ProIncluded in GrowthIncluded in MultiIncluded in Partner
Run custom promptsIncluded in ProIncluded in GrowthIncluded in MultiIncluded in Partner
Make outbound callsIncluded in ProIncluded in GrowthIncluded in MultiIncluded in Partner
Knowledge baseIncluded in ProIncluded in GrowthIncluded in MultiIncluded in Partner
WebhooksIncluded in ProIncluded in GrowthIncluded in MultiIncluded in Partner
Included Infrastructure (All Plans)
All-in-one platformIncluded in ProIncluded in GrowthIncluded in MultiIncluded in Partner
Telephony infrastructureIncluded in ProIncluded in GrowthIncluded in MultiIncluded in Partner
Transcription serviceIncluded in ProIncluded in GrowthIncluded in MultiIncluded in Partner
Voice AI (ElevenLabs)Included in ProIncluded in GrowthIncluded in MultiIncluded in Partner
LLM usageIncluded in ProIncluded in GrowthIncluded in MultiIncluded in Partner
Support
Greetmate Help CenterIncluded in ProIncluded in GrowthIncluded in MultiIncluded in Partner
Support via Email Ticketing SystemIncluded in ProIncluded in GrowthIncluded in MultiIncluded in Partner
Solutions ArchitectNot included in ProNot included in GrowthIncluded in MultiIncluded in Partner
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Core Greetmate Features (All Plans)
Inbound call handling (AI receptionist / virtual front desk)
Yes
Outbound calls & follow-ups
Yes
No-code workflow builder
Yes
Virtual receptionist workflows
Yes
Appointment scheduling support
Yes
Call forwarding / transfer to humans
Yes
Call recording & transcription
Yes
Knowledge base & Retrieval-augmented answers
Yes
SMS & email follow-ups
Yes
Local phone number included
Yes
Native integrations + Zapier + webhooks
Yes
Human-like voices
Yes
24/7 availability
Yes
Analytics & call insights
Yes
Included AI/telephony infrastructure
Yes
Run custom prompts
Yes
Make outbound calls
Yes
Knowledge base
Yes
Webhooks
Yes
Included Infrastructure (All Plans)
All-in-one platform
Yes
Telephony infrastructure
Yes
Transcription service
Yes
Voice AI (ElevenLabs)
Yes
LLM usage
Yes
Support
Greetmate Help Center
Yes
Support via Email Ticketing System
Yes
Solutions Architect
No

All prices apply only to US & CA numbers. Some features vary by industry and compliance requirements.

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